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Privacy Policy

Last updated: August 26, 2026

Fair Padel respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our Platform.

1. Information We Collect

Depending on how you use Fair Padel, we may collect different types of personal information to provide and improve our services.

Account Information

We collect basic account details such as your name, email address, and profile photo when you create an account.

Contact Information

Players and organizers may provide additional contact information, including their phone number or WhatsApp number, for tournament communication.

Identity Verification

Players may be required to upload a government-issued identity document (such as a national ID card) to verify their identity before participating in certain tournaments.

Organizer Verification

Organizers may be asked to submit business verification documents, such as business registration information or tax identification numbers, before creating public tournaments.

Tournament Information

We collect information related to your participation in tournaments, including your skill level, tournament history, match results, and other competition-related records.

Community Reports

If you submit or are involved in a community report, we may collect report details, supporting evidence, organizer decisions, and player responses as part of the Fair Play review process.

Payment Information

For paid tournaments, we collect transaction records necessary to process registration fees and refunds. Payment information is processed by our trusted payment partners.

Optional Profile Information

You may choose to provide additional information such as your club affiliation or links to external platforms (e.g., Instagram, Playtomic, or Reclub) to enrich your player profile.

2. How We Use Your Information

We use your information to:

  • Verify participant identity.
  • Manage tournament registrations.
  • Process payments.
  • Support community screening.
  • Improve tournament integrity.
  • Send tournament notifications.
  • Provide customer support.

3. Public Information

The following information may be visible to other users:

  • Player name
  • Skill level
  • Tournament history
  • Match results
  • Club affiliation (if provided)

Private documents such as identity verification, payment information, uploaded evidence, and community reports are never publicly displayed.

4. Information Sharing

We may share limited information with:

  • Tournament organizers
  • Payment service providers
  • Cloud storage providers
  • Email and notification services

We do not sell your personal information to third parties.

5. Data Security

We implement reasonable technical and organizational measures to protect your information, including encrypted connections, role-based access control, and secure storage.

However, no internet-based service can guarantee absolute security.

6. Your Rights

You may request to:

  • Access your personal information.
  • Correct inaccurate information.
  • Delete eligible information.
  • Withdraw consent where applicable.

Certain requests may be limited where data must be retained for legal or tournament administration purposes.

7. Data Retention

We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and maintain tournament records.

8. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time.

Material changes will be communicated through the Platform before becoming effective.

9. Contact

For privacy-related inquiries, please contact:

privacy@fairpadel.com